Collection for all phases of your dunning process

We support you from the first reminder to years of monitoring.

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01
Dunning procedure
Invoice sent
1st reminder - no reaction
Automatic transfer to the collection procedure
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02
Out of court collection procedure
Invoice sent
1st reminder - no reaction
Automatic transfer to the collection procedure
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03
Judicial proceedings
Invoice sent
1st reminder - no reaction
Automatic transfer to the collection procedure
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04
Title surveillance
Invoice sent
1st reminder - no reaction
Automatic transfer to the collection procedure

Your first step before the collection procedure

The reminder procedure is your first step to remind your customer of his payment. You are not yet in the collection procedure. You should only remind your customers to pay . If desired, we will take over from the first reminder.

Our services without cost and risk


We take over your reminder letters in your name - For you without any costs
Your customer has not paid your invoice immediately and needs to be reminded ? We'll take it from here! With your name, your logo and in your tone.

Automatic forwarding to the collection procedure - For you without cost risk
If payment is still not made, we will automatically transfer the case to the collection procedure.

Out-of-court success with the perfect approach to your debtors

The experts in our litigation team resolve over ⅔ of all our clients' debt collection cases in out-of-court dunning proceedings. For the fastest success, our technology determines the most effective approach to your debtors based on several factors. Our goal here is to end the collection process as quickly as possible again to save a court case.

Our free services for you


The right payment requests in the collection procedure - For you without cost risk
With tact and years of expertise, we prompt your customers for payment via the most appropriate contact method . Our AI-based software decides whether this is an e-mail, a call, an SMS, a contact via messenger service or the postal procedure. The debtor pays the reminder fee incurred.

If desired, forwarding to legal proceedings - For you without cost risk
Your customer still has not paid. We are happy to check the creditworthiness of the respective debtor for you in order to be able to assess to what extent legal proceedings can be successful . Of course, you can view your processes in our client portal at any time.

We guarantee a smooth process in the judicial dunning procedure

If your claim cannot be collected out of court , our specialists in the judicial dunning department will, at your request, transfer the case to the judicial dunning procedure, where we will apply for a dunning notice and subsequently for a enforcement order.

Our services for you


We take over the application of your reminder and enforcement order
We offer to prepare an assessment of the debtor's creditworthiness at before transferring to the judicial procedure. If legal proceedings seem promising , we will gladly take over the application for the reminder and enforcement order for you. A title obtained extends the usual limitation period of your case to a full 30 years.

Successful with us in the final step: The enforcement procedure
We initiate the most successful enforcement actions, supported by our AI-based software, through bailiffs. Be it an account garnishment or a wage garnishment. Our trained team took special care of the success of these measures for you.

Our monitoring service. We follow your case even years after maturity

A claim is not always settled promptly just because it has ended up in the court proceedings. We continue to monitor it for you. Your claim will not be forgotten by us, National Inkasso will regularly keep an eye on your cases.

Our free service for you


Continuous processing and regular review of your case for up to 30 years
With the help of state-of-the-art workflows and the use of digital and analog sources, we consistently stay on the ball and continuously obtain new insights into the debtors' current asset situation. This allows us to continue the process efficiently and in a targeted manner. Even during the monitoring process, you have the option at any time of informing yourself about the current status via our client portal

Dunning procedure

Your first step before the collection procedure

The reminder procedure is the first step to remind your customer of his payment. Here you are not yet in the collection process. You should only remind your customers to pay. If desired, we will take over from the first reminder.

Our free services for you


We take over your reminder letters in your name – free of charge for you

Your customer has not paid your invoice immediately and needs to be reminded? We’ll take it from here! With your name, your logo and the right approach.


Automatic forwarding to the collection procedure – For you free of charge

If payment is still not made, we will automatically transfer the case to the collection procedure.

Out of court collection procedure

Out-of-court success with the perfect approach to your debtors

The experts in our litigation team resolve over ⅔ of all our clients’ debt collection cases in out-of-court dunning proceedings. For the fastest success, our technology determines the most effective approach to your debtors based on several factors. Our goal here is to bring the debt collection process to an end as quickly as possible in order to avoid legal proceedings.

Our free services for you


The right payment requests in the collection procedure – free of charge for you

With tact and years of expertise, we ask your customers to pay via the most appropriate contact method. Whether that’s an email, a phone call, a text message, contact via messenger service, or the postal method is decided by our AI-based software. The debtor shall pay the reminder fee incurred. More about our technology


If desired, forwarding to the legal proceedings – free of charge for you

Your customer still has not paid. We will be happy to check the creditworthiness of the debtor in question for you in order to be able to assess the extent to which legal proceedings can be successful. Of course, you can view your processes in our client portal at any time.

 

Judicial proceedings

We guarantee a smooth process in the judicial dunning procedure

If your claim cannot be recovered out of court, our specialists in the judicial dunning department will, at your request, transfer the case to judicial dunning proceedings, where we will apply for a dunning notice and subsequently an enforcement order.

Our services for you


We take over the application for your reminder and enforcement order

We offer to prepare an assessment of the debtor’s creditworthiness prior to transfer to legal proceedings. If legal proceedings seem promising, we will gladly take over the application for the reminder and enforcement order for you. A title obtained will extend the usual statute of limitations on your case to a full 30 years.


Successful with us in the last step: The enforcement procedure

We initiate the most successful enforcement actions by bailiffs, supported by our AI-based software. Be it an account garnishment or a wage garnishment. Our trained team will take special care of the success of these measures for you.

 

Title surveillance

Our monitoring service. We monitor your cases even years after maturity!

A claim is not always settled immediately just because it has ended up in court proceedings. We continue to monitor it for you. Your claim will not be forgotten by us, National Inkasso regularly keeps an eye on your cases.

Our services for you


Continuous processing and regular review of your case for up to 30 years

With the help of state-of-the-art workflows and the use of digital and analog sources, we consistently stay on the ball and continuously obtain new insights into the debtors’ current asset situation. This allows us to continue the process in an efficient and goal-oriented manner.
Even during the monitoring process, you have the option of obtaining information on the current status at any time via our client portal.

 

We buy off your outstanding invoices –
for your immediate liquidity

Your liquidity is threatened by non-paying customers? Together with you, we will find out whether the purchase of receivables is a suitable option in your case or whether the collection process is more worthwhile for you.

FAQs

What costs will I incur in a debt collection lawsuit?

The collection process is free of charge for you until the legal dunning procedure. Your debtors will pay the reminder fee. You may only incur costs in the legal dunning procedure if you do not win the case. Monitoring your ongoing legal proceedings costs you only 10€ per year.

How likely am I to lose a customer in a collection lawsuit?

If maintaining your customer relationship is your top priority, so is ours! Through years of experience and the right tact, our experts always know exactly the right mix of pressure and diplomacy. Coupled with our AI-based technology that always identifies the right approach, we get your debtors to pay without jeopardizing your relationship with your company.

How can I transfer my cases to National Debt Collection?

Very simple! After our initial meeting, you will be given access to our client portal. There you can easily transfer your files via an API interface or a csv upload. If you have any questions, we will of course support you at any time.

What advantage does debt collection offer me?

Due to the fact that the extrajudicial collection procedure is free of charge for you, you can only win. We will work for you to get your outstanding invoices paid. With our high success rates, you will have more money in your account at the end of the day without any financial risk.

From when is commissioning possible?

We take over for you already but the first reminder, but can also complete your already started processes for you. Even cases that have ended unsuccessfully for you with other debt collection companies, we send to a second round. From the first reminder to the transfer to legal proceedings, our service is risk-free, promising and completely free of charge.

When should I turn over a debt to collections?

Hand over the receivables as soon as the invoice is overdue.
If you have a due date on your invoice, or the payment should be made by direct debit, you can submit the case to us without a reminder. If you do not have this note on your invoice, we recommend sending a maximum of 2 reminder letters. In the reminder, specifically point out that in the event of further delay in payment, the matter will be handed over to us and that this may result in further costs. Then hand over the claim to us for collection.

Arrange a non-binding consultation now

In a non-binding consultation, we discuss together the general conditions of a cooperation and which number quotas you can expect.